About us

Contact Details
Just Magnotherapy Plus
19 Lowcroft
Woodthorpe
Nottingham NG5 4JR
England / United Kingdom

Tel/Fax/Voicemail: 0115 920 2810 (outside of the UK +44 115 920 2810)

Email: magnotherapyplus@tiscali.co.uk

Placing an Order
UK and European Community Orders can be placed using our secure shopping cart powered by www.paypal.co.uk - click on the "ADD TO BASKET" buttons on the individual product pages. Our Paypal email address is info@justmagnotherapy.com Alternatively you can place orders with a debit/credit card by phone, fax to 0115 920 2810 or by post to the address above. We take all major credit and debit cards. We accept cheques or postal orders payable to Just Magnotherapy Plus please add a £1.00 handling fee to cheques and postal orders.

WE SHIP WORLDWIDE
Place international orders online click here

Prices
PLEASE NOTE: Our prices are in British Pounds Sterling. The prices shown on our product pages include 17.5% VAT (sales tax). We do not charge VAT to customers who are not in the European Community but they may be charged import taxes and import duties in their country.
Delivery
We endeavour to dispatch orders within 5 days (excluding weekends and holidays).

Orders below 1kg are normally despatched by Royal mail. If you have not received your order after 7 working days from dispatch please contact us or your local royal mail enquiry office. International orders below 1kg are normally sent by airmail.

Orders over 1kg will normally be delivered by courier and will require a signature on delivery. Transit time within the UK is normally 1 to 2 working days. International transit times vary according to destination.

Returns
We have a 30 day returns policy on magnetic products. Return in the delivered condition (ie unworn) in original packaging for exchange or refund. Customers are responsible for the return shipping cost.

On other products, customers have 7 days from receipt to change their mind and return goods at their cost. Once products have been used, they cannot be returned.

We reserve the right to charge a 20% handling charge if items are returned in an unsaleable condition.

Please Note: the cost of outgoing postage/shipping & packaging will be deducted from the refund (minimum £2.50 + VAT).

We reserve the right to charge postage/shipping for re-delivery of orders.

If products are received damaged, we must be notified in writing within 7 days from receipt.

Product Guarantees
Product guarantees are for fair wear and tear, we reserve the right to refuse goods that have been mis-used, abused or mistreated. Please notify us in writing if there is a problem with a product within the guarantee period.
Privacy Policy
We do not disclose our customer information to any third parties.
Disclaimer
Whilst we supply products that are acknowledged and endorsed by medical professionals, we make no claim that any products will prevent or cure any specific condition or ailment. Under UK law only a physician may 'treat' illness and disease with a medical origin. The information on this website is for information purposes only.

We reserve the right to change product specifications and prices without notice.

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